Tag - Patient Care

Capturing The Impact Of New Ways Of Working For Allied Health Professionals Arising From The COVID-19 Response

The coronavirus pandemic has focused our health and social care system towards a common purpose – coming together to overcome coronavirus, ensuring capacity to help those who have been affected and minimising the impact on the health and well-being of the overall population.
Never have we been forced to change our working patterns so radically in such a short period of time. This has been a challenge and as Allied Health Professionals (AHPs) we should be proud of our response. […]

Patient And Staff Experience Are Two Sides Of The Same Coin

A member of NHS England’s Patient Experience Team reflects on the 2016 NHS Staff Survey results:
The publication of the NHS staff survey is a good time to focus on the direct connection between staff experience and patient experience.
We should remind ourselves that this relationship could be one of the most important moves the healthcare system makes to drive better productivity, and improve experiences of care for millions of people – both staff and patients.
Our Patient Experience Team has established a work […]